Massachusetts Small Business Development Center

What services does the Massachusetts Small Business Development
Center Network provide?

The Massachusetts Small Business Development Center (MSBDC) Network provides one-to-one free comprehensive and confidential services focusing on, business growth and strategies, financing and loan assistance as well as strategic, marketing and operational analysis. In addition, low cost educational training programs are offered across the state targeted to the needs of small business.

This is achieved through three integrated product lines:

• Business Advisory Services
• Government Contracting
• International Trade Assistance

Services are delivered through a statewide network of skilled professionals supported by a vast network of federal, state, educational and private sector partners. With eight regional and specialty offices and over 50 outreach locations across the state, services are available within 30-minutes of most potential clients in the state.

Business Advisory Services

A full-time staff of business advisors, supported by the resources of their host academic institutions, provides free business assistance to small businesses. Services are delivered statewide through a network of eight centers located in Boston, Fall River, Pittsfield, Salem, Springfield and Worcester as well as two statewide specialty resourcesthe Massachusetts Export Center and the Procurement Technical Assistance Center (services are not available at the State Office).

Business Training

The MSBDC conducts free and low-cost seminars, workshops, courses and conferences addressing a wide range of concerns for both startup and existing businesses.

Many of these programs are cosponsored with local chambers of commerce, colleges and universities, community development organizations, banks and trade associations.

Quality Control and Accountability

The MSBDC places great importance on monitoring and measuring the quality and economic impact of the services that we provide. Below are measures that we have in place to ensure that we are focusing on our mission and delivering the best service possible to small businesses in Massachusetts.

• Individual staff members are assigned annual deliverables across a number of different areas, including: number of clients assisted; number of direct business advisory hours provided to clients; number of long-term clients assisted; training programs organized;...